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Helping to close the Advice Gap, one beat at a time.

People come to Pension Pulse with questions, worries and experiences that may feel very familiar. Some have never been sure financial advice was really for them. Others have asked for help before and been disappointed by the response.

Pension Pulse was created to help more of the people traditional financial advice has put off, turned away or let down. Not just by opening the door to advice, but by making the experience better once you’re through it.

  • We help people like Julie who were turned away because their pension wasn’t considered big enough.

    “I had sought Financial advice elsewhere but as my pension pot was not big enough I was rejected. Pension Pulse treated me with respect from the start. They made me feel proud of the money I’d struggled to save over the years. They gave great advice and kept me informed throughout. Very professional and friendly staff.”

    Julie

  • We help people like Christopher who don’t feel they know enough about pensions to ask the right questions.

    “The experience was a little bit scary to start as I didn’t know what to do, but the staff made everything understandable and not scary at all. There was help every step of the way with regular communication and updates with no questions to small or silly.”

    Christopher

  • We help people like Teri who have pensions in different places and don’t know where to start.

    “I spoke to many people with in the company and they were all lovely friendly and knowlegable. I had a few pensions and they were all different and confusing. I was really stressing over it. they took away all my stress and sorted it all out which I was very grateful. They kept me up to date on the progress they were making.”

    Teri

  • We help people like Mark who have tried getting financial help before and been let down.

    “They have made a difficult situation so much better. In all, communications with the people have been tremendous, they were so polite, attentive to my situation, they explained what I was able to do. I can’t thank them enough for the care, understanding and professionalism they have shown, they are so unlike others I tried to deal with.”

    Mark

All quotes are taken directly from clients’ Trustpilot reviews.

We help YOU.

With jargon-free advice, real people who are there when you need them and a process designed to keep things moving.

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You’ll get time with people who listen, answer your questions, explain what matters in language you can understand, and genuinely care about helping you. We’ll keep you informed, help you make sense of your options and make sure you know what happens next.

Because getting good financial advice shouldn’t mean waiting around, chasing for answers or feeling more confused than when you started. You don’t need to know exactly what advice you need before you get in touch. Start with what’s on your mind and we’ll take it from there.

Financial advice should work for more people.

That means designing it around the questions, doubts and real-life situations people actually bring with them, rather than expecting everyone to fit the traditional mould of a financial advice client.

We’re here for people who…

…aren’t sure financial advice is meant for them.

Maybe you’ve assumed you need more money, more financial knowledge or a more complicated financial life before it’s worth talking to an adviser.

Don’t rule yourself out before you’ve even asked the question.

…don’t really understand pensions and worry they’ll ask the wrong questions.

Pensions can come with unfamiliar terms, and it can be hard to know what you should be asking or whether you’re missing something important.

You don’t need to have the right questions before speaking to us. Start with what you want to understand and we’ll help with the rest.

…have tried to get advice before and been let down.

Maybe you’ve asked for help before and felt unheard, rushed, confused or simply not like the kind of client a firm wanted to deal with.

A previous experience shouldn’t stop you seeking the support you need. We start by listening to what matters to you.

…have pensions in different places and don’t know where to start.

If you’ve changed jobs over the years, it’s easy to end up with pensions spread across different providers and no clear view of what you have or how they’re performing.

You don’t need to sort everything out before speaking to us. We can help you find what you have and make sense of the full picture.

…know what they want from retirement but aren’t sure their pension is on track to deliver it.

You may already know roughly when you’d like to retire and what you want life to look like. The harder question is whether your pensions are actually on course to support it.

We can help you understand where you stand and what, if anything, may need to change.

…have various financial decisions to think about, and want someone to see the bigger picture.

Your pension may be only one part of the picture. Savings, investments, income, tax and other financial decisions can all affect what makes sense next.

Sometimes the value of advice is having someone look across the whole picture, not just one decision in isolation.

Making advice easier to reach.

You don’t need to find financial advice in the same way. Making it more accessible means creating different opportunities for people to get the help they need.

  • Come directly to us.

    Already looking for financial advice? You can speak directly to Pension Pulse about your pensions, investments or wider financial position.

    Book your free call

  • Making the first move.

    Through Pension Clinics and our work with employers, we bring practical pension support into workplaces and start conversations with people who may never have gone looking for financial advice themselves.

    Explore Pension Clinics

  • Connecting through organisations people already know.

    We work with accountants, solicitors, sports organisations, housing associations, local government and other partners to help more of the people they support access financial advice. It creates another way for people who might otherwise miss out on advice to find the help they need.

    Explore Partnerships

Access is only the beginning.

Getting through the door matters. What happens once you’re there matters just as much.

That’s why we’ve designed the Pension Pulse advice experience to be clearer, more responsive and easier to understand from the first conversation onwards.

See how we’re different

Ready when you are

You don’t need to know exactly what advice you need before you start.
Tell us what’s on your mind and we’ll take it from there.

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